Privacy Policy

The Castle Concierge blog has created this privacy statement in order to demonstrate our steadfast commitment to the users’ privacy. The following discloses the information gathering and dissemination practices for The Castle Concierge. The Castle Concierge is committed to your privacy, and does not sell, exchange, or release any of your individual personal information to a third party.

Who we are

Our website address is: http://www.thecastleconcierge.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Plugin: Smush

Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only.

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator’s email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.

INFORMATION AUTOMATICALLY COLLECTED AND STORED

Log Files:

When you browse through any web site, certain personal information about you can be collected. Like most standard web site servers we use log files. We automatically collect and temporarily store information about your visit. We use this information for statistical purposes and to help us make our site more useful to visitors. The data collected may include Internet protocol (IP) addresses, domain name, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This data is used to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.

Cookies and Web Beacons:
Our site may use cookies to store information about visitor preferences, record user-specific information on which pages the user accesses or visits, customize Web page content based on visitor browser type or other information that the visitor sends via their browser.

Third-party Ad Servers:
These third-party ad servers or ad networks may use technology to monitor the advertisements and links that appear on TheCastleConcierge.com. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/or to personalize the advertising content that you see.

TheCastleConcierge.com has no access to or control over these cookies that are used by third-party advertisers.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Cookies and Web Beacons

www.thecastleconcierge.com uses cookies, these are part of our commenting system so that you don’t have to always enter your details

Collect data as part of Google Analytics so that we can see who has visited our website

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Review of Anonymous Data from Google Analytics

We are committed to ensuring that our website contains content that is valuable and useful to our readers. To help us with this we have implemented the Google analytics demographics and interest reporting features on our website. These tools allow us to review anonymous data regarding the gender, age and interests of website visitors and adapt our website content to better reflect their needs. Although this information is collected through your Google ad settings, it is not provided to us in a personally-identifiable format. This means we cannot identify what information is about you, and we will not try to figure it out.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ad settings or through the Google Analytics opt-out browser add-on.

SCOPE OF POLICY

This Privacy Policy applies only to TheCastleConcierge.com. This privacy policy does not apply to other companies’ or organizations’ websites that you may link to from within our site. You should carefully review the Privacy Policy of other websites to determine their policies regarding personal information.

SPECIAL NOTICE TO CHILDREN

IF YOU ARE UNDER 18 YEARS OLD, PLEASE HAVE YOUR PARENT/GUARDIAN READ THIS POLICY COMPLETELY. PLEASE ASK YOUR PARENT/GUARDIAN TO EXPLAIN IT TO YOU IF YOU HAVE ANY QUESTIONS. Ask your parent or guardian for permission before you send any personal information over the Internet.

Our policy, with respect to the collection by other organizations of personal information from children at our site is: The Castle Concierge blog does not have any agreements with outside organizations to collect personal information at our site.

PERSONALLY PROVIDED INFORMATION

The only personally identifiable information about you that is collected is that which you provide on a voluntary basis. We make every effort to ensure that whatever information you provide is maintained in a secure environment.

We will not knowingly or intentionally disclose, give, sell or transfer any personal information about our visitors, unless required for law enforcement or statute.

INFORMATION USE

We reserve the right to perform statistical analysis of user behavior and characteristics while visiting this site. We do this in order to measure interest in and use of the site. We may share this information in the aggregate with advertisers or potential advertisers. We will use information to let advertisers know how many visitors have seen their banners and how many have clicked on them. We provide only aggregate data from these analyses to third parties. Advertisers will not be able to identify any individual from the data provided.

SECURITY

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We are aware of your privacy concerns and strive to collect only as much data as is required to make your use of this site as efficient and satisfying as possible.

What personal information do we collect from the people that visit our blog or website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, respond to a survey or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To administer a contest, promotion, survey or other site feature.
      To follow up after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features may be disabled.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
      On our Privacy Policy Page
Can change your personal information:
      By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
      Within 7 business days
We will notify the users via in-site notification
      Within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
[email protected] and we will promptly remove you from ALL correspondence.

 

Contacting Us

If you have any questions, contact editor @ thecastleconcierge.com

This Privacy Policy was last modified on July 21, 2018.

The Castle Concierge is owned and operated by Meridionale Media, LLC located in Spring Hill, TN. This site is a private enterprise and is not affiliated with, or approved by, the Walt Disney Company, the Walt Disney World Resort, or any of it’s affiliates or designates.

COPYRIGHT NOTICE© 2018 Meridionale Media LLC. All rights reserved.